Privacy Policy

Behind The Seams will never share your data with any other entity or vendor. 

We receive, collect and store any information you enter on our website only for the purposes of processing orders, and for direct communication purposes. 

We also use web analytic tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The data collected is viewed in aggregate and no personal details are recorded for this purpose. If you do place an order with us, we will store personally identifiable information (including name, email, and physical address) in order to complete a transaction; payment details (including credit card information), comments, feedback, product reviews, and recommendations.

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Behind The Seams will NEVER share your data with any other entity or vendor.

 

Any questions about this policy should be addressed to behindtheseamsie@gmail.com

Return and refund Policy

Due to our physical shop closing, we will be unable to accept returns, however, if anything is not as described, if your item comes damaged or if you find some fault besides being handmade and not uniformed, please contact us here and we will respond and if necessary refund the price of the item. We put great effort into details and each item is handcrafted to perfection and with great attention to detail. We do not mass produce our items and are very careful that each item is made to the highest standards. Even though we take great care to take photos to show real colors that is not always possible and your item may not be exactly the same color as it was in the photos.